Privacy Policy and Information on links we use

We understand and respect the importance of your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or you provide to us, will be processed by us. Please read the following information carefully.
we, universal lotus tours (pvt) ltd are the Data Controller for this website (the “Site”). Even though the company is registered and operate in Sri lanka ( outside of European Union). We adhere to our own policy of how we keep record and use customer data.

Cookies – zen desk ,google analytics -Hub spot (third party apps)

Some of these cookies are essential to run this site. we directly do not add cookies on our site but the third-party apps and web services integrated on our site may use cookies to as part of their service.

Data Protection and Privacy

Information we may collect from you.
We may collect and process the following data about you:

• Information that you provide in order to make a travel booking or purchase any other services via this Site

• Information you provide in order to enter a competition or promotion via this Site, complete a survey, or if you report a problem with this Site

• If we ask you for your contact details for future marketing use, although you have the option to opt-out of such use

• Details of transactions you carry out through this Site and of the fulfilment of your bookings

• Details of your visits to this Site (including, but not limited to, traffic data and location data) whether this is required for our own purposes or otherwise, and the resources that you access

• If you contact us, we may keep a record of your email or other correspondence

We use information held about you in the following ways:

• To carry out our obligations arising in connection with any contracts entered into between you and us, or between you and a third party supplier.

• The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”).

• It may also be processed by staff operating outside the EEA that work for us or for any of our suppliers (hoteliers, activity providers ,etc.).

• By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy

• To ensure that content from our Site is presented in the most effective manner for you and for your computer

• To allow you to participate in interactive features of our service, when you choose to do so

• To notify you about changes to our service

Our site links-mail chimps, Ninja forms

Our site contains links to and from the websites of our principals, suppliers, advertisers and other third parties.

If you follow a link to any of these other websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or for these 3rd party websites.

Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

We reserve the right to update or alter this Privacy Policy from time to time without notice to you.